Terms & Conditions

 

Effective Date: 1 July 2025

Welcome to TitanSox. These Terms and Conditions govern your use of our website and your purchase of products from titansox.com.au. By accessing or using our website, you agree to be bound by these Terms.

 

1. About Us
TitanSox is an Australian-owned brand committed to delivering high-performance work socks built for tradies. Our ABN is [insert ABN].

 

2. Use of This Website
By using our website, you confirm that you are at least 18 years old or have the consent of a parent or guardian. You agree not to use the site for any unlawful purpose and to comply with all applicable Australian laws.

 

3. Orders & Payment
All orders are subject to availability and confirmation of the order price.

Prices are displayed in AUD and include GST.

Payment must be made in full at the time of purchase via our accepted payment methods (e.g. credit card, PayPal, Shop Pay, Afterpay).

We reserve the right to refuse or cancel any order at our sole discretion.

 

4. Shipping & Delivery
We deliver Australia-wide.

Shipping fees and estimated delivery times are displayed at checkout.

Once your order is dispatched, we are not responsible for delays or lost items caused by third-party couriers.

Please ensure your delivery details are correct—we’re not liable for parcels delivered to incorrect addresses due to customer error.

 

5. Returns & Exchanges
We offer a 30-Day Satisfaction Guarantee.

If you’re not satisfied with your TitanSox, please contact us within 30 days of delivery to arrange a return or exchange.

Items must be unworn, unwashed, and in original packaging.

Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

To start a return, email us at chat@titansox.com.au.

 

6. Warranty
All TitanSox come with a 30-day quality guarantee. If you’re not satisfied with the fit, feel or performance, reach out and we’ll make it right.

This warranty does not cover damage caused by misuse, wear and tear, or improper care.

 

7. Intellectual Property
All content on this website—including logos, branding, images, graphics, and text—is the property of TitanSox and protected under Australian copyright and trademark laws. You may not reproduce or use any content without our written permission.

 

8. Privacy Policy
Your privacy is important to us. We collect and handle your personal information in accordance with our Privacy Policy, which explains how we collect, use and protect your data.

 

9. Limitation of Liability
To the fullest extent permitted by law, TitanSox shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

 

10. Changes to These Terms
We reserve the right to update or modify these Terms at any time without notice. By continuing to use the website, you accept the current version of these Terms.

 

11. Contact Us
For any questions, feedback or customer service, you can reach us at:

TitanSox
Email: chat@titansox.com.au
ABN: [Insert ABN]
Melbourne, VIC, Australia